Privacy Policy

Introduction

We are committed to protecting your personal data and respecting your rights under the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

Purpose of the Privacy Policy

Our primary purpose is to inform you about your data rights and how we handle personal information. This policy will guide you through what data we collect, why we need it, and how we protect it.

Scope of Application

This Privacy Policy applies to all users who register on our platform or use our services. By using our site and services, you agree to the practices described in this policy.

Consent Clause

By registering with us and using our services, you consent to the processing of your personal data as outlined in this Privacy Policy.

Data We Collect

Personal Information: Name, Email address, Date of birth, Address, Other information you may provide
Account Info: Username, Password, Payment details (if applicable)
Technical Data: Device information (OS, browser), IP address, Cookies
Usage Data: Site activity logs, Login history, Game interactions

How We Use Your Data

Creating and managing accounts
Processing deposits and withdrawals
Providing customer support
Bonus eligibility and responsible gambling monitoring
Improving the site and personalizing your experience
Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to improve your user experience. Cookies are small files stored on your device that help us remember your preferences, save login information, or track interactions with our site.

Essential Cookies: Necessary for the proper functioning of our website
Analytics Cookies: Help us understand how users interact with our platform
Marketing Cookies: Tailor promotions and offers based on user behavior

You can manage or disable cookies in your browser settings. Disabling cookies may limit site functionality.

Legal Basis for Processing

Contractual necessity (e.g., providing services, processing payments)
Legal obligations (e.g., anti-money laundering regulations)
Legitimate interests (e.g., improving services)
User consent (when explicitly provided)

Data Sharing and Disclosure

Payment processors
Gaming providers
Regulatory bodies

We do not sell personal data. Data sharing is limited to what is necessary for specific services or transactions.

Data Storage and Retention

We keep personal data as long as necessary for outlined purposes, using secure practices like encryption and access controls.

Security Measures

SSL encryption
Access controls
Authentication processes
Monitoring for unauthorized access

Your Rights

Access, update, or delete your personal data
Withdraw consent or object to processing

International Data Transfers

We may transfer data outside the EEA. We use Standard Contractual Clauses (SCCs) or approved safeguards to protect your data.

Third-Party Services

Our platform may link to external services with their own privacy policies. Rockwin Casino is not responsible for third-party content or practices.

Policy Updates

This Privacy Policy may be updated. Users will be notified via email or website notices. Continued use of our platform means acceptance of updates.